Last Updated: January 2025
1. Who We Are
iDigiCart (https://idigicart.com) provides premium digital educational resources including printable worksheets, prompts, and learning materials for children. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
Purchase Information:
- Name
- Email address
- Phone number
- Payment transaction details (processed securely through Razorpay)
- IP address for fraud prevention
Automatically Collected Data:
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
Cookies: We use cookies to:
- Remember your preferences
- Track site usage for analytics
- Maintain login sessions
- These cookies do not contain personal information and can be disabled in your browser settings
3. How We Use Your Information
We use your information to:
- Process your orders and deliver digital products via email
- Send order confirmations and download links
- Provide customer support
- Send important updates about your purchases
- Improve our website and products
- Prevent fraud and ensure security
We do NOT:
- Sell your personal information to third parties
- Send marketing emails without your consent
- Share your data except as required by law
4. Payment Processing
All payments are processed securely through Razorpay Payment Gateway. We do not store your credit card or banking information. Please refer to Razorpay’s privacy policy for details on how they handle payment data.
5. Digital Product Delivery
Upon successful payment, your purchased digital products are delivered instantly via:
- Email with download links
- Direct access through your account dashboard
- Download links are valid for 30 days after purchase
6. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure payment gateway integration
- Regular security audits
- Password-protected user accounts
7. Data Retention
We retain your information for:
- Order history: Indefinitely for record-keeping
- Email communications: As long as necessary for support
- Account data: Until you request deletion
- Analytics data: Aggregated and anonymized after 90 days
8. Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Download your purchase history
To exercise these rights, contact us at support@idigicart.com
9. Third-Party Services
We use the following third-party services:
- Razorpay: Payment processing
- Email Service Provider: Order confirmations and delivery
- Analytics Tools: Website performance tracking (anonymized data)
10. Children’s Privacy
While our products are designed for children ages 2-6, we do not knowingly collect personal information from children. All purchases must be made by adults (18+ years).
11. Changes to Privacy Policy
We may update this policy periodically. Significant changes will be notified via email. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or requests:
Hours: Monday-Saturday, 9 AM – 6 PM IST
Email: support@idigicart.com
Phone: +91 9426317975