Refund Policy

Last Updated: January 2025

NO REFUNDS – ALL SALES ARE FINAL

1. Overview

iDigiCart sells digital products that are delivered instantly upon purchase. Due to the nature of digital goods, all sales are final and non-refundable.

2. Why No Refunds?

Digital products differ from physical goods because:

• Products are delivered instantly via email

• Files can be downloaded immediately

• Digital content cannot be “returned” once accessed

• We cannot verify if files have been saved or printed

3. Before You Purchase

Please Review Carefully:

• Product descriptions and included materials

• Preview images and sample pages

• File format (PDF) and size

• Age appropriateness and skill level

• Customer reviews and ratings

Ask Questions: Contact support@idigicart.com BEFORE purchasing if you have:

• Questions about product content

• Concerns about compatibility

• Specific requirements or expectations

4. What We Can Help With

Technical Support (NOT Refunds): If you experience issues, we will help with:

• Resending download links if not received

• Providing alternative download methods

• Technical assistance with file access

• Account access problems

How to Get Help:

1. Email support@idigicart.com with your order number

2. Describe the technical issue clearly

3. We will respond within 24 hours

4. We will resolve delivery/access issues promptly

5. Exceptions (Access Issues Only)

We will provide re-delivery assistance if:

• Email was not received due to server issues (within 24 hours)

• Download link expired before you could access it (within 30 days)

• File was corrupted during download (provide error message)

This does NOT include:

• Change of mind

• Didn’t like the content

• Already owned similar product

• Purchased by mistake

• Found cheaper alternative

• Didn’t read the description properly

6. Disputed Charges / Chargebacks

Before Filing a Chargeback: Contact us first at support@idigicart.com to resolve any issues.

Consequences of Chargebacks: If you file a chargeback without contacting us:

• Immediate account suspension

• Permanent ban from future purchases

• Legal action for fraudulent claims

• Your information will be flagged in our system

Legitimate Disputes: If you did NOT authorize a charge:

• Contact us immediately

• Contact your bank

• We will investigate and assist

7. Promotional Sales

Products purchased during sales, discounts, or promotions are subject to the same no-refund policy. Reduced pricing does not entitle you to refunds.

8. Bulk/Bundle Purchases

Bundles and multi-product purchases are also non-refundable. Review all included items before purchasing.

9. Subscription Products

If we offer subscription services in the future:

• Subscriptions can be cancelled anytime

• No refunds for partial months

• Access continues until end of paid period

10. Legal Compliance

This policy complies with Indian consumer protection laws regarding digital goods and non-returnable items.

11. Consumer Rights (India)

Under Indian law, digital content that is instantly delivered is exempt from the 14-day return period that applies to physical goods.

12. Questions About This Policy

If you have questions or concerns:

• Email: support@idigicart.com

• Phone: +91 9426317975

• We’re here to help – just ask before purchasing!

13. Acceptance

By completing a purchase, you acknowledge that you have read and agree to this No Refund Policy.